Below is a ready-to-use Privacy Policy for ThemeGO. It is written for a digital marketplace that sells themes, plugins, scripts, templates, and digital assets, with buyer accounts, seller/author applications, checkout/payment, downloads, contact forms, and newsletter features shown on the site. (ThemeGO)

Privacy Policy

Last updated: July 4, 2026
Website: ThemeGO

ThemeGO respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase digital products, submit products for sale, contact us, or use our marketplace services.

By using ThemeGO, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information

When you register, log in, or use your dashboard, we may collect:

Name
Username
Email address
Password
Profile details
Seller or author application information

Order and Payment Information

When you purchase a product or submit payment for approval, we may collect:

Product/order details
Transaction ID
Payment method
Payment proof screenshot or PDF
Billing-related information
Download history
Payment status

We do not store full card details on our website. API payments may be processed through third-party payment providers such as PayPal, Stripe, Binance, Payoneer, or other available payment methods.

Seller Information

If you apply to become an author/seller, we may collect:

Seller application details
Submitted products
Uploaded theme or product files
Withdrawal requests
Payment account details for payouts
Seller balance and commission information

Contact Information

When you contact us through the contact form, we may collect:

Name
Email address
Subject
Message content

Technical Information

When you visit the website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Referring URLs
Date and time of visit
Cookies and similar tracking data

2. How We Use Your Information

We use your information to:

Create and manage user accounts
Process product purchases
Verify manual payments
Approve or reject payment submissions
Provide download access after approval
Manage seller applications
Review and approve submitted products
Calculate seller commissions and balances
Process withdrawal requests
Respond to contact messages
Send important order, payment, download, or account notifications
Improve website security and user experience
Prevent fraud, spam, and unauthorized access
Maintain legal, tax, and business records

3. Payment and Transaction Data

ThemeGO may support both manual and API-based payment systems.

For manual payments, users may submit transaction IDs and payment proof files. This information is reviewed by the website administrator to approve or reject the order.

For API payments, payment processing may be handled by third-party providers. We do not control how those providers process your data. You should review their privacy policies before using their services.

4. Product Uploads and Seller Data

Sellers may upload digital products, thumbnails, theme ZIP files, demo links, product descriptions, tags, version information, compatibility details, and other product-related content.

By submitting products, sellers confirm that they have the right to upload and sell those items. ThemeGO may review, approve, reject, edit, or remove submitted products if they violate marketplace rules.

5. Cookies

ThemeGO may use cookies to:

Keep users logged in
Remember user preferences
Improve website performance
Secure account sessions
Track basic website usage
Support checkout and dashboard functions

You can disable cookies in your browser settings, but some website features may not work properly.

6. Email Notifications

We may send emails related to:

Account registration
Password recovery
Payment confirmation
Download confirmation
Product approval or rejection
Seller application updates
Withdrawal updates
Contact form replies
Important website notices

We may also send newsletter emails only if you subscribe or give permission.

7. How We Protect Your Information

We take reasonable security measures to protect your information, including:

Secure login system
User role restrictions
Admin approval systems
File upload validation
Payment proof protection
Access control for downloads
Spam and abuse prevention
WordPress security best practices

However, no website or online service can guarantee 100% security.

8. Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary with:

Payment processors
Hosting providers
Email delivery services
Security or anti-spam services
Legal authorities if required by law
Marketplace administrators for order, product, or seller review

9. Data Retention

We keep your information only as long as necessary for:

Account management
Order history
Seller records
Payment and withdrawal records
Legal or tax obligations
Security and fraud prevention
Website operation

You may request deletion of your account or personal information, but some records may need to be kept for legal, financial, or security reasons.

10. User Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent
Request a copy of your data
Object to certain data processing
Close your account

To request any of these actions, contact us using the contact details below.

11. Third-Party Links

ThemeGO may include links to demo websites, seller websites, product previews, payment providers, or other third-party services.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before using them.

12. Children’s Privacy

ThemeGO is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Your continued use of ThemeGO after changes are posted means you accept the updated policy.

14. Contact Us

For privacy questions, account deletion requests, or data-related concerns, contact us at:

Email: support@themego.online
Website: ThemeGO Contact Page